AI sales assistant for a UK furniture retailer
A chat and voice assistant that answers product questions, qualifies buyers and books in-home measurement visits outside showroom hours.
Vapi / OpenAI / HubSpot
Service
A pipeline that updates itself and tells reps who to call next.
Overview
The CRM is always out of date because updating it is a chore, so forecasts are guesswork and follow-ups slip.
Our approach
Audit pipeline stages, required fields and where data actually comes from.
Automate enrichment, deduplication and stage changes from real activity.
Add a daily prioritised call list based on intent and deal age.
Build the reports leadership actually reads, and retire the rest.
Deliverables
Who it's for
Losing leads to slow replies and manual CRM updates.
Front desks buried in bookings, reminders and no-shows.
Dispatch, manifests and status updates done by phone.
Invoices, reconciliation and approvals copied between systems.
Proof
A chat and voice assistant that answers product questions, qualifies buyers and books in-home measurement visits outside showroom hours.
Vapi / OpenAI / HubSpot
Portal and ad leads answered, qualified by budget and timeline, and routed to the right sales agent across two time zones.
Vapi / OpenAI / Salesforce
FAQ
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